Problem Definition Sprint
Use this when the symptom is clear but the cause is not.
Clarify the problem
Jay E. MandelUnited States-based practice
I help leaders find what is blocking results, align the people who can change it, and carry hard decisions through delivery.
I’ll ask the question everyone is avoiding, then help your team answer it together.
What you get
Maybe your team can see the symptom but not the cause. Maybe leaders keep circling the same decision. Maybe a strategy exists, but the work has not moved. I help you name what blocks results and turn the answer into action.
Use this when the symptom is clear but the cause is not.
Clarify the problemUse this when priorities compete, ownership is unclear, or the room keeps circling.
Make the decisionUse this when the team needs to act on strategy, not sit through training.
Build capabilityUse this when you do not need another recommendation. You need delivery support.
Move the workHow I work
I interview the people involved, review the evidence, and test the brief. Then we name the decision, owner, and work needed to change the result.
A recommendation only helps when someone can act on it. My work is built to close the gap between a good answer and the operating choices, team capability, and follow-through that make it real.
See the process See pricing signalsThe accountability system
MAC, Trust Gap, Clean Data Alliance, the Institute for Advertising Ethics, SingleFig, and my advisory work all point at the same problem: promises only matter when behavior, evidence, ownership, and follow-through line up.
See how it all connectsMAC and articles make the accountability standard visible.
Clean Data Alliance and IAE connect the standard to data, AI, governance, and respect for people.
Trust Gap, SingleFig, coaching, and consulting turn the standard into action.

Credibility
Former Mastercard and IBM Research marketer. Author, teacher, coach, and founder of the Marketing Accountability Council. United States-based practice.
Start a conversation
Give me the short version. You do not need to have the answer or scope figured out yet.
jay@jaymandel.com873-865-0520Schedule time with Jay Jay MandelUnited States-based practice. Working remotely across the U.S. and on site by arrangement.
Jay Mandel updates
Short notes on marketing accountability, Trust Gap, data, AI, leadership, and the work behind better business decisions.
Ask Jay’s SuperMe AI