Jay Mandel

Jay E. MandelYonkers, New York

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Marketing accountability, made practical

I name what
isn’t working.
Then build what does.

I help leaders see where data, decisions, and customer experience fall out of alignment—then build practical systems grounded in permission, context, and evidence.

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What better looks like

Marketing creates more value when leaders measure what matters, learn from evidence, and connect the promise to the experience.

The opportunity

Turn reliable data into decisions. Connect activity to impact. Personalize with permission. Align the brand promise with the business. Create cultures where candor improves the work.

What improves

Better alignment protects investment, strengthens customer trust, and gives teams the clarity and ownership to do their best work.

Why now

AI will scale whatever already exists. Accountability puts evidence, context, permission, and ownership in place so speed compounds good judgment.

10 themes · 100 insights

The work behind
the point of view.

Ten recurring themes connect evidence, systems, and people. Choose an area of focus to explore the articles behind it.

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Jay E. Mandel
on LinkedIn.

Candid observations and practical ideas for improving marketing accountability, clean data, leadership, AI, brand behavior, and customer experience.

Marketing accountabilityData & AILeadershipBrand strategy
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on LinkedIn

Current work

Building better systems.

01

Co-founder & partner

Dāginty

Dāginty helps organizations replace unreliable data and guesswork with verified, permissioned human insight—so teams can make smarter marketing and AI decisions with less risk.

Trusted customer insightPermissioned dataAI-ready data
02

Founder

Marketing
Accountability
Council

An independent collective helping leaders align what brands promise with how organizations behave.

Visit MAC
03

Co-founder

Clean Data
Alliance

Advancing permission-based data practices across marketing, AI, and enterprise intelligence.

Visit CDA
Case studyMiguel: From technical leader to enterprise transformation executiveView the case study

Consulting & coaching

Clear-eyed help
for meaningful progress.

Jay works as a brand strategy consultant, growth marketing consultant, and marketing coach when leaders need stronger evidence, candid perspective, and practical operating change.

01

Brand strategy consulting

Jay Mandel is a brand strategy and brand management consultant helping leaders align positioning, customer experience, operations and culture.

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02

Growth marketing consulting

Jay Mandel is a growth marketing consultant helping organizations replace activity metrics and guesswork with accountable strategy, evidence and learning.

Explore this work →
03

Marketing and leadership coaching

Jay Mandel coaches marketers, founders and technical leaders on strategy, leadership communication, personal positioning and accountable growth.

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Podcasts, interviews & media

The ideas
in conversation.

Conversations about marketing accountability, brand strategy, clean data, leadership and AI—plus coverage of the work and the systems behind it.

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About Jay

Corporate experience.
Founder’s perspective.

I spent more than 20 years in corporate marketing, consulting, and higher education. I led digital marketing work at Mastercard and IBM before bringing that experience to independent advisory and founder-led work.

Today, I work with leaders who are ready to look clearly at what can improve. I connect brand, data, operations, and culture so the promise customers hear matches the experience the organization can deliver.

20+Years across marketing, strategy, and education
8Years at Mastercard
1Published book on purpose-driven brand strategy
B3

Author

Brand Strategy in Three Steps

A purpose-driven approach to branding. Published by Kogan Page.

View the book

Let’s talk

Ready to turn insight
into measurable progress?

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