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Insight 47 · Measurement

Marketing Metrics. How Did They Get So F*@ked Up? A Historiography

We didn’t end up with dashboards, funnels, and MQL obsession by accident. The metrics marketing is measured by was decided by a series of decisions that slowly reshaped what marketing is allowed to be

The accountability test

Can the decision survive informed questions?

This idea asks leaders to move past activity, convention, and confident presentation. The test is what the claim changes, who can question it, and what evidence supports the decision.

In measurement, accountability means making assumptions visible, naming an owner, and connecting the work to an outcome people can recognize. If the reasoning cannot be explained clearly, the system is not ready to scale.

Source: Marketing Metrics. How Did They Get So F*@ked Up? A Historiography

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