← View all offers

Customer journey + CRM

Map the customer path with BASE3. Run it through Single Fig CRM.

BASE3 defines the customer journey. Single Fig CRM gives the team a practical system for managing the relationships, actions, and follow-through across that journey.

Talk with Jay about this →

The problem

Your marketing tools and tactics are active, but they do not work together as one customer path from attention to sale to referral.

Buy this when

You recognize one of these situations.

What you can buy

01

Lead Gen Assessment

Structured assessment

Customer-path findings and prioritized lead-generation plan

Ask about this offer →
02

BASE3 Customer Journey Strategy

Customer-journey framework and working engagement

Mapped journey, channel roles, content needs, and technology plan

Ask about this offer →
03

Single Fig CRM

CRM product and implementation

A configured customer relationship system tied to the BASE3 journey and team workflow

Ask about this offer →

The plan

A direct path from pressure to progress.

  1. 01

    Assess the current lead path

  2. 02

    Map the customer journey through BASE3

  3. 03

    Configure Single Fig CRM around the journey and team workflow

What should change

Progress must be visible in the work.

Wilder Strategy Lab created the BASE3 framework and Single Fig CRM. Jay connects them to the wider business, marketing, and customer problem.

Do not leave the problem where it is

Start with a direct conversation about the outcome you need.

Talk with Jay about this →Learn about the team behind BASE3 and Single Fig