Published in MarTech

Marketing promises.
Real experiences.

My MarTech columns examine the gap between what marketing promises and what people experience: trust, leadership, data, AI and the decisions behind the message.

Explore all insights · View my MarTech author archive

These five articles attracted the most views in MarTech’s reporting through October 8, 2026.

All 28 MarTech articles.

Newest first. Each title links to the original article.

  1. Better data starts with treating people like people
  2. Why trust belongs at the center of your data strategy
  3. Marketing looks successful, but misses what matters
  4. No means no, even when the system refuses to listen
  5. The myth of brand community in the age of data agency
  6. How dirty data broke marketing
  7. Rethinking marketing’s relationship with data
  8. Marketing leadership asks for radical candor but wants compliance
  9. Why the grift economy is killing both marketing and marketers
  10. The cost of silence in marketing is too high
  11. Why marketers are leaving and what it takes to stay
  12. Crumbl’s legal trouble shows the risks of shortcut marketing
  13. Brand safety is BS (until it’s not)
  14. How digital natives changed the game on legacy media
  15. Target’s DEI retreat: Inclusivity was never more than a marketing stunt
  16. Are AI tools shaping your intentions more than you realize?
  17. Lessons from AI’s 2024 rise and a pragmatic path for marketing in 2025
  18. Why marketers must move from retention tactics to customer respect
  19. How to move beyond performative segmentation and embrace authenticity
  20. The fading third place: A reflection on Starbucks and society
  21. Marketers must adapt to a changing world
  22. Planting seeds and building trust in a world of overnight wins
  23. How to build a B2B brand that delivers lasting value
  24. Escaping the marketing circus: How empathy can realign brands, audiences and results
  25. Martech’s moment of truth: Why product excellence beats slick sales pitches
  26. Ethical marketing in the age of hidden fees and deceptive pricing
  27. Adapting marketing strategies for post-pandemic reality: The need for authenticity
  28. 3 steps to an authentic brand: Identity, intention and implementation

Start a conversation

How can I help?

Ask a question, share what you’re working through, or book a conversation.

AI conversation · Opens SuperMeAsk Jay’s AIExplore Jay’s ideas with his SuperMe AI in a new tab.
Book time with Jay (opens in a new tab)