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Insight 28 · Growth & Innovation

The Right Message Mirage

"Right Message, Right Person, Right Time" is marketing's favorite myth—an impossible optimization target that wastes time, money, and effort while distorting how advertising actually works.

The accountability test

Can the decision survive informed questions?

This idea asks leaders to move past activity, convention, and confident presentation. The test is what the claim changes, who can question it, and what evidence supports the decision.

In growth & innovation, accountability means making assumptions visible, naming an owner, and connecting the work to an outcome people can recognize. If the reasoning cannot be explained clearly, the system is not ready to scale.

Source: The Right Message Mirage

Bring Jay into the work

Move from a sharp point of view to a defensible plan.

Hire Jay for a focused project, advisory engagement, or consulting partnership built around the real problem.

Tell Jay about the project